SHOP REGULATION "URWIS"



COMPANY DETAILS

F.H.U. Urwis Marek Noskowicz
Prosta 3
87-100 Torun
Poland
Phone: +48 56 652 10 98
E-mail: sklep@buty-urwis.pl
NIP: 9560013712
REGON: 870295349

PERSONAL DATA

During the visit the online store sklep.buty-urwis.pl you may be asked to provide some of your personal data by filling out a form.

You may be asked to provide full personal data in order form.

Placing an order is possible only when all the information required for its proper course will be provided. Each user has the right to correct his data and the ability to revoke consent to the processing by e-mail.

PAYMENT TYPES

1. DotPay - transaction settlement by credit/debit card and electronic transfer are done through Dotpay.pl

DotPay

2. Paypal

BANKING DATAILS

F.H.U. Urwis Marek Noskowicz
Prosta 3
87-100 Torun
Poland

PKO BP 98 1020 5011 0000 9502 0223 5885

IBAN: PL98102050110000950202235885

SWIFT: BPKOPLPW

DATE AND DELIVERY COSTS

Deliveries outside Poland* (delivery deadline up to 14 working days, in most cases 5 days form the dispatch day)

* - destination countries possible: Albania, Andorra, Austria, Belgium, Bosnia, Bulgaria, Belarus, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Great Britain, Greece, Greenland, Herzegovina, Holland, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxemburg, Macedonia, Malta, Moldavia, Monaco, Norway, Portugal, Romania, Russia, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, Vatican.

Foreign shipping cost depends on the number of purchased shoes and their total. When you add a pair of shoes to your basket and select the country – you will get a shipment price.

Below 0,5kg – 6.11 EUR

From 0,5kg till 1kg – 9.72 EUR

From 1kg till 2kg – 18.89 EUR

From 2kg till 3kg – 20.28 EUR

From 3kg till 5kg – 25 EUR

RETURNS

The goods bought at F.H.U. Urwis Marek Noskowicz according to the Regulation from 2 March 2002 about the customer rights protection” can be returned within 10 days from the reception day without giving a reason.

RETURNS CONDITIONS

The product could not be used (have not been damaged in any way), it is clean, with original tags, original package and with the proof of purchase.

If any conditions will not be met, the shop claims a right to refuse the returns.

Returned goods should be sent to the address F.H.U. Urwis Marek Noskowicz, Prosta 3, 87-100 Torun, Poland. The returns should include a money back account number (within 10 working days).

THE EXCHANGE

The exchange a goods for other ones within 10 days is necessary. The Exchange of a product which is not be used (have not been damaged in any way), it is clean, with original tags, original package and with the proof of purchase, is exclusively possible. In this case the customer covers all the costs related to the exchange.

WARRANTY

All goods from the shop offer are of the highest quality.

We sell factory new products in original packages. The 2-years warranty applies, counting from the receipt the goods by the customer.

COMPLAINTS

In case of complaints to the goods purchased in our shop, the faulty product should be sent back to us at the address F.H.U. Urwis, Prosta 3, 87-100 Torun, Poland, with the “Complaints” note.

The delivery should include tax receipt from the fiscal cash and the written cause of the complaints. The customer covers the delivery costs to the shop.

NOTES

The complaints do not apply in case of:

- natural wear of the shoes
- the shoes with obvious defects (visible while purchasing) – in this case the damage protocol made at he courier visit is the base of claims
- the shoes have mechanical damages (scratches, improper match to the feet)
- the shoes with the damages of decorating components (zippers, decoration, ornaments, buttons)
- the color changes inside the shoes made from natural leather from perspiration or strong getting wet
- the shoes comfort

The complaint base in law: The regulation of 22.07.00 (Regulations register nr.141, par. 1176)

FINAL REGULATIONS

The webside administrator has the right to make changes in the rules at any time. The current content of the rules is on webside www.sklep.buty-urwis.pl/pl/content/3-regulamin-sklepu. Terms subject to Polish law.